[{"@context":"https:\/\/schema.org\/","@type":"Article","@id":"https:\/\/www.spedex.cz\/vite-jak-na-reklamaci-ci-vraceni-zbozi\/#Article","mainEntityOfPage":"https:\/\/www.spedex.cz\/vite-jak-na-reklamaci-ci-vraceni-zbozi\/","headline":"V\u00edte jak na reklamaci \u010di vr\u00e1cen\u00ed zbo\u017e\u00ed?","name":"V\u00edte jak na reklamaci \u010di vr\u00e1cen\u00ed zbo\u017e\u00ed?","description":"Vr\u00e1cen\u00ed Pokud u\u017e se rozhodnete pro vr\u00e1cen\u00ed zbo\u017e\u00ed, mus\u00edte po\u010d\u00edtat s\u00a0t\u00edm, \u017ee krom\u011b \u00fa\u010dtenky a origin\u00e1ln\u00edho obalu budete muset dodr\u017eet podm\u00ednky dan\u00e9ho obchodu. Pokud origin\u00e1l \u00fa\u010dtenky ji\u017e nem\u00e1te, posta\u010d\u00ed jeho kopie nap\u0159. ve form\u011b po\u0159\u00edzen\u00e9 fotky, pokud byl produkt hrazen p\u0159evodem z\u00a0\u00fa\u010dtu, jako doklad poslou\u017e\u00ed v\u00fdpis z\u00a0dan\u00e9ho obdob\u00ed, ka\u017edop\u00e1dn\u011b to mus\u00ed b\u00fdt n\u011bco, co bezpe\u010dn\u011b&hellip;","datePublished":"2025-02-27","dateModified":"2025-02-27","author":{"@type":"Person","@id":"https:\/\/www.spedex.cz\/author\/#Person","name":"","url":"https:\/\/www.spedex.cz\/author\/","identifier":1,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/15c4177f6d86975c976af12ba80b10af7add2f97f8786f8cf1596253472c0ea7?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/15c4177f6d86975c976af12ba80b10af7add2f97f8786f8cf1596253472c0ea7?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"spedex.cz","logo":{"@type":"ImageObject","@id":"\/logo.png","url":"\/logo.png","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.spedex.cz\/wp-content\/uploads\/img_a316341_w2136_t1527315774.jpg","url":"https:\/\/www.spedex.cz\/wp-content\/uploads\/img_a316341_w2136_t1527315774.jpg","height":0,"width":0},"url":"https:\/\/www.spedex.cz\/vite-jak-na-reklamaci-ci-vraceni-zbozi\/","wordCount":451,"articleBody":"Vr\u00e1cen\u00edPokud u\u017e se rozhodnete pro vr\u00e1cen\u00ed zbo\u017e\u00ed, mus\u00edte po\u010d\u00edtat s\u00a0t\u00edm, \u017ee krom\u011b \u00fa\u010dtenky a origin\u00e1ln\u00edho obalu budete muset dodr\u017eet podm\u00ednky dan\u00e9ho obchodu. Pokud origin\u00e1l \u00fa\u010dtenky ji\u017e nem\u00e1te, posta\u010d\u00ed jeho kopie nap\u0159. ve form\u011b po\u0159\u00edzen\u00e9 fotky, pokud byl produkt hrazen p\u0159evodem z\u00a0\u00fa\u010dtu, jako doklad poslou\u017e\u00ed v\u00fdpis z\u00a0dan\u00e9ho obdob\u00ed, ka\u017edop\u00e1dn\u011b to mus\u00ed b\u00fdt n\u011bco, co bezpe\u010dn\u011b identifikuje reklamovan\u00e9 zbo\u017e\u00ed. M\u016f\u017ee se tak\u00e9 st\u00e1t, \u017ee v\u00a0obchod\u011b po v\u00e1s budou cht\u00edt origin\u00e1l na\u0161it\u00e9 visa\u010dky.V\u00a0p\u0159\u00edpad\u011b, \u017ee se rozhodnete pro v\u00fdm\u011bnu nevhodn\u00e9ho d\u00e1rku, po\u010d\u00edtejte s\u00a0t\u00edm, \u017ee z\u00e1ru\u010dn\u00ed doba se zapo\u010d\u00edt\u00e1v\u00e1 od data zakoupen\u00ed p\u016fvodn\u00edho zbo\u017e\u00ed. Je tedy nutn\u00e9, abyste si p\u0159\u00edpadnou v\u00fdm\u011bnu zbo\u017e\u00ed pe\u010dliv\u011b rozmysleli a ujasnili si, zda je v\u00fdhodn\u011bj\u0161\u00ed v\u00fdm\u011bna nebo vr\u00e1cen\u00ed pen\u011bz.ReklamaceProd\u00e1vaj\u00edc\u00ed m\u00e1 na vy\u0159e\u0161en\u00ed va\u0161\u00ed reklamace lh\u016ftu do t\u0159iceti dn\u016f, o samotn\u00e9m zp\u016fsobu reklamov\u00e1n\u00ed by v\u00e1s v\u0161ak m\u011bl informovat hned, maxim\u00e1ln\u011b v\u0161ak ve lh\u016ft\u011b t\u0159\u00ed dn\u016f.Pokud se jedn\u00e1 o obuv, k\u00a0reklamaci p\u016fvodn\u00ed obal nepot\u0159ebujete, ten je nutn\u00fd pouze v\u00a0p\u0159\u00edpadech v\u00fdm\u011bny.Z\u00e1ruka sama o sob\u011b nezaru\u010d\u00ed v\u00fdm\u011bnu \u010di vr\u00e1cen\u00ed pen\u011bz, ob\u011b strany se p\u0159i koupi zav\u00e1zali k\u00a0ur\u010dit\u00fdm pr\u00e1v\u016fm a povinnostem a t\u011bm by m\u011bly dost\u00e1t.E-shopySamostatnou kategori\u00ed jsou e-shopy, zde je mo\u017enost vr\u00e1cen\u00ed ve lh\u016ft\u011b do 14 dn\u016f tzv. odstoupen\u00edm od smlouvy, prvn\u00ed den je dnem, kdy z\u00e1kazn\u00edk zbo\u017e\u00ed obdr\u017e\u00ed. Zde ov\u0161em mus\u00edte po\u010d\u00edtat s\u00a0uhrazen\u00edm po\u0161tovn\u00e9ho za odesl\u00e1n\u00ed. V\u00a0p\u0159\u00edpad\u011b, \u017ee byl produkt zhotoven na m\u00edru, tiskoviny nebo se jednalo o potraviny, m\u016f\u017ee nastat situace, \u017ee zbo\u017e\u00ed nebudete moci vr\u00e1tit.Vadn\u00e9 zbo\u017e\u00edPokud prodejce nab\u00edz\u00ed produkt s\u00a0vadou, m\u011bl by kupuj\u00edc\u00edho na tuto skute\u010dnost upozornit, takov\u00e1 vada pak nepodl\u00e9h\u00e1 reklama\u010dn\u00edmu \u0159\u00edzen\u00ed. \u00a0Podobn\u00fd probl\u00e9m m\u016f\u017ee nastat v\u00a0p\u0159\u00edpad\u011b, kdy si zakoup\u00edte ji\u017e pou\u017eit\u00fd v\u00fdrobek, reklamaci by pak m\u011bl uplat\u0148ovat p\u016fvodn\u00ed majitel, co\u017e m\u016f\u017ee b\u00fdt ve spoust\u011b p\u0159\u00edpad\u016f velk\u00fd probl\u00e9m. Zde je t\u0159eba p\u0159edem dob\u0159e zv\u00e1\u017eit, zda nen\u00ed lep\u0161\u00ed koupit v\u00fdrobek nov\u00fd a m\u00edt tak mo\u017enost uplatn\u011bn\u00ed z\u00e1ru\u010dn\u00edho listu nebo zda chcete toto riziko podstoupit.                                                                                                                                                                                                                                                                                                                                                                                        4.8\/5 - (5 votes)        "},{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"V\u00edte jak na reklamaci \u010di vr\u00e1cen\u00ed zbo\u017e\u00ed?","item":"https:\/\/www.spedex.cz\/vite-jak-na-reklamaci-ci-vraceni-zbozi\/#breadcrumbitem"}]}]